Privacy Policy
Your Privacy is Our Priority. Welcome to Softrate Games. This Privacy Policy explains how we handle information when you use our casual and hyper casual games available on the Google Play Store. By downloading or playing our games, you agree to the terms outlined in this policy.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
Consent
By downloading and using our games, you hereby consent to this Privacy Policy and agree to its terms. If you do not agree, please discontinue use of our games.
1. Information We Collect
Softrate Games is designed to be lightweight and privacy friendly. We do not directly collect any personal information such as your name, email address, or account details. Limited data may be collected automatically through Google AdMob, the sole advertising service we use:
- Device information: Device type, operating system version, and your device's Advertising ID, used by AdMob to serve ads.
- Usage data: General app interaction and session data collected by AdMob to measure ad performance.
- IP address: Automatically collected by AdMob to determine your approximate location for ad serving and legal compliance.
All of the above data is collected solely by Google AdMob and is governed by Google's own Privacy Policy. Softrate Games does not store, access, or process this data independently.
2. How We Use Your Information
Since we do not directly collect personal data, our use of information is limited to:
- Displaying advertisements within our games via Google AdMob
- Monitoring app stability and performance to fix bugs and improve the gameplay experience
- Complying with Google Play Store policies and applicable laws
- Ensuring a safe and appropriate experience for all users, including younger players
3. Google AdMob Advertising
Our games use Google AdMob operated by Google LLC as our sole advertising provider. AdMob may collect and use data from your device to serve personalized or non personalized ads depending on your consent and applicable regional laws.
For users in regions governed by GDPR or similar privacy laws, AdMob will request your consent before serving personalized ads. You may opt out of personalized advertising at any time through your Android device settings:
- Go to Settings → Google → Ads and select Delete Advertising ID or turn off Ads Personalization.
For full details on how Google collects and processes data through AdMob, please review Google's Privacy Policy at policies.google.com/privacy.
4. Children's Privacy (Mixed Audience)
Our games are designed for a general audience and may be played by users of all ages, including children under the age of 13. We take children's privacy seriously and comply with the Children's Online Privacy Protection Act (COPPA) and Google Play's Families Policy.
- We do not knowingly collect any personal information directly from children under 13.
- Ads displayed to users identified as children are strictly non personalized and compliant with Google Play's Families Ads Program.
- We do not serve behaviorally targeted or interest based advertising to children.
- Parents or guardians who believe their child has submitted personal information through our games are encouraged to contact us immediately so we can take prompt corrective action.
5. Data Sharing
We do not sell your personal information to anyone. The only third party that may receive data related to your use of our games is Google AdMob, strictly for the purpose of serving in game advertisements. No other data sharing takes place.
We may disclose information only if required by law, a valid legal process, or to protect the rights and safety of our users or the general public.
6. Data Security
Since Softrate Games does not directly collect or store personal data, security responsibilities for ad related data rest with Google AdMob, which employs industry standard security measures. We are committed to maintaining the integrity and safety of our games and will promptly address any identified security concerns.
7. CCPA Privacy Rights (California Users)
If you are a California resident, you have the following rights under the CCPA:
- The right to know what personal data has been collected about you
- The right to request deletion of your personal data
- The right to opt out of the sale of your personal data we do not sell personal data
If you would like to exercise any of these rights, please contact us and we will respond within one month.
8. GDPR Data Protection Rights (European Users)
If you are located in the European Economic Area (EEA), you are entitled to the following rights:
- Right to access: Request copies of any personal data held about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure: Request deletion of your data under certain conditions.
- Right to restrict processing: Request that we limit how your data is used under certain conditions.
- Right to object: Object to our processing of your data under certain conditions.
- Right to data portability: Request a transfer of your data to another organization or directly to you.
If you would like to exercise any of these rights, please contact us and we will respond within one month.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our games, legal requirements, or Google Play policies. Any significant changes will be communicated through an updated policy page. Your continued use of our games after any changes constitutes your acceptance of the updated policy.
10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
Legal & Compliance Team
Company: Softrate
Email: legal@softrateglobal.com
Website: games.softrateglobal.com
